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Old 09-08-2016, 10:43 AM   #1
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Customer Service Never Answers

Good Afternoon,

I've been trying to call customer service all day. I wanted to see the cost to get my 1911 repainted. It had some rust on the barrel so I cleaned it.

Also as the title suggests. I haven't spoken to a person all day. It just goes in a nonstop loop.

V/R,

SSG James Verzwyvelt
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Old 09-08-2016, 12:31 PM   #2
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Originally Posted by jamesmv View Post
Good Afternoon,



I've been trying to call customer service all day. I wanted to see the cost to get my 1911 repainted. It had some rust on the barrel so I cleaned it.



Also as the title suggests. I haven't spoken to a person all day. It just goes in a nonstop loop.



V/R,



SSG James Verzwyvelt


Do yourself a favor and find a good Cerakoter. If you go to the Cerakote site, you can search for your area. Use only certified and licensed ffl cerakoters.


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Old 09-08-2016, 01:16 PM   #3
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I agree with ^^^^^^^^^^

btw.... Kimber custom service doesn't read or reacts to threads as yours or anyone else on KT regardless of subject. No one on KT represents or speaks for Kimber. Keep calling CS.
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Old 09-08-2016, 01:53 PM   #4
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Ahhh. Ok, I sent an email to Ann...and I figure I would give it a shot on this site.
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Old 09-08-2016, 01:55 PM   #5
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I appreciate the advice. Mostly I shoot my M4 at work and i've never got rust on it before. If I don't go through kimber and just get it repainted, will it bring down the value?
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Old 09-08-2016, 02:03 PM   #6
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As far as I know all guns are more valuable to collectors with the original finish. I am not talking about getting one refinished with the original type of finish. I am talking about the way it left the factory the first time. After that it is up to the buyer as what he might be willing to spend. On your modified or customized gun.
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Old 09-08-2016, 02:31 PM   #7
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What model we talking here. Because future value may not be a big thing. Give us a heads up and also, introduce yourself to the gang.


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Old 09-08-2016, 02:39 PM   #8
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Im SSG V. Everyone calls me V, it's pragmatic. I finally got in touch with Kimber. Their line was malfunctioning all day. A local gunsmith offered to put a special coat on it for $150. Kimber said they would do it for $175...maybe less since im active.

It's a 1911, Custom 2.
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Old 09-08-2016, 02:50 PM   #9
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Also the local gunsmith wants to do a Cerakote, he says it will never rust.

Kimber Representative says, if I ever need it worked on they will have to reapply the original coat before working on it. She says she doesn't know if it would affect the value much.

She also stated it basically rusted because I left it in the case while I was in Texas and Afghanistan. That the case it comes with soaks up oil and moisture.
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Old 09-08-2016, 03:09 PM   #10
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Post some pix of your Kimber with rust.
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