12-14-2018, 05:27 PM
Join Date: Jan 2014
Originally Posted by WillyD
I've had a Micro 380 with the Crimson Trace grips now for a couple years. I noticed something wrong with the lazer the last time I was shooting it. It would be dim looking one shot and bright looking the next and once in a while it wouldn't work at all. Changed the batteries and still the same. Long story short if I wiggled the on/off switch a little it would go bright and dim or off.
It is still under warranty so I called Crimson Trace Service department, and to my surprise after pressing 1 for service the phone was answered by a real person, a very nice English speaking lady. I explained my problem to her, she asked a couple questions and then another big surprise....she said "we will get a new one right out to you sir". I just put the old grip back in the box and mail it back to them with the pre-paid postage they will provide with it.
Thank You Crimson Trace for backing your product like few do anymore. I will happily do business with you again in the future I'm sure.
Not surprising, always had outstanding service from Crimson Trace!!
The Kimber Family
CDP & RCP Ultra's
Classic Carry Pro (Factory Bone Grips)
Custom Two-Tone 45/.460Rowland
Gold Combat Limited Edition
Master Carry Pro
Sapphire Ultra 9mm
SIS Custom, Pro, Ultra
Stainless Ultra Carry 9mm
Stainless Raptor Custom, Pro, Ultra
Super Carry Ultra Plus
TLE Pro (TFS)
84M Longmaster Classic SS .308
SVT 22lr Stainless Fluted Bull Barrel
Kimber Of America 82 Stainless Fluted .22lr
84M Varmint Stainless 204 Ruger