I experienced the WORST customer service today at a store in town.
I don’t want to mention the name of the store because I’m not sure how I’m going to proceed.
Last night I bought something from this store, I paid cash for it, I took it home and found out it didn’t work. So today, less than 24 hours later, I took it back to the store and asked if I could get a refund.
The girl in the store told me “NO” even though I still had the receipt.
I asked if I could get a replacement instead, again this person told me “NO.”
I asked to talk to a manager now as I’m really not happy, and I explained that I had just bought the item, had got it home, and it didn’t work.
The manager just smiled and told me to my face that I was “OUT OF LUCK”, No refund, No FREE replacement.
Grrrrrrrrr, I’ll tell you what, I am NEVER buying another Lottery Ticket from there again