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Discussion Starter · #1 ·
Hello:

After shooting a friend's Solo over a few months, I found I couldn't make it with out owning one and got my own. My friend's fired all bullet weights beautifully. Mine failed to cycle 115 gr. I know, it's not designed to function with this load. I thought maybe it will cycle 115s enough to practice but would operate perfectly with 124 gr hollow points. Now It fails to feed 124s. When I say fails, it will fire 10 rounds and jam on the 11th. What should I expect from Kimber's customer support? I've probably run 300 rounds through it. Of course I've cleaned and lubed it.

Thank you

Dan
 

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Hello:

After shooting a friend's Solo over a few months, I found I couldn't make it with out owning one and got my own. My friend's fired all bullet weights beautifully. Mine failed to cycle 115 gr. I know, it's not designed to function with this load. I thought maybe it will cycle 115s enough to practice but would operate perfectly with 124 gr hollow points. Now It fails to feed 124s. When I say fails, it will fire 10 rounds and jam on the 11th. What should I expect from Kimber's customer support? I've probably run 300 rounds through it. Of course I've cleaned and lubed it.

Thank you

Dan
Welcome to the forum Dan. Sorry of your problems. Kimber will make it right. Read some of the posts here to see what others have experienced.
 

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You may try locking the slide back and loading the mag until full and then leaving in the safe for a couple of days. If that doesn't do the trick with break-in, send it back to Kimber. When was it manufactured?
 

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Welcome to the forum.I had the same issues with my Solo {never ever used 115gr}and it wouldn't shoot two mags without 4/5 fte's.Frustrated and pissed off ,I sent it back to Kimber and they adjusted the extractor and replaced the recoil spring.When I got it back,I put 400 rounds down range without a single problem.It will earn your trust,believe me on this.My mfg date on it was 06/13...Good luck.
 

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Welcome to the forum from northern Illinois Dan983. I don't own a Solo but can tell you that Kimbers customer service is one of the best in the industry.
 

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Hi Dan welcome to the forum. hopefully you will get your Solo sorted out soon.
 

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They did not impress me, mine is still a Jam O Matic.
You keep complaining about your gun, I'll bet I can find a dozen posts where you ragged about it. You sent it back to Kimber for service and since you got it back you won't take it out to the range to see if they fixed it or not. I suggested you take it to a gunsmith if you're not happy with Kimbers service but you don't want to do that, you said they won't work on it because it's a piece of crap. Someone on the forum offered to buy it from you but you say it's not for sale. You call it an expensive paper weight, I'm getting the feeling that deep down you don't want to know if it's fixed, you're getting too much pleasure out of moaning and groaning about it. Take it out and test fire it, if it's working properly great, it was a rough road but you finally have a working pistol. If it's still malfunctioning then you have a legitimate bitch, but if you don't want to do that then put it away and quit complaining about it.
 

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You keep complaining about your gun, I'll bet I can find a dozen posts where you ragged about it. You sent it back to Kimber for service and since you got it back you won't take it out to the range to see if they fixed it or not. I suggested you take it to a gunsmith if you're not happy with Kimbers service but you don't want to do that, you said they won't work on it because it's a piece of crap. Someone on the forum offered to buy it from you but you say it's not for sale. You call it an expensive paper weight, I'm getting the feeling that deep down you don't want to know if it's fixed, you're getting too much pleasure out of moaning and groaning about it. Take it out and test fire it, if it's working properly great, it was a rough road but you finally have a working pistol. If it's still malfunctioning then you have a legitimate bitch, but if you don't want to do that then put it away and quit complaining about it.
:clapping: I've been wanting to say something similar but was afraid a mod would ding me for trolling. This is the exact reason I've been avoiding the Solo threads.

Man up. Get it fixed or get rid of it or take a Midol. But quit moaning. Thank you.
 

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I have to say I have had no issues with my Solo. I am beginning to wonder if a lot of what people are experiencing is shooter induced ie:limp wristing. (again, just my humble opinion, I am not an expert, only trying to learn myself.) I have had maybe about 3 ftf in 400 rounds. Always near the end of a shooting session. Also, I noticed one day my 22 yo daughter seemed to have everything go wrong while shooting my Solo yet no issues when I shot it. (She is very inexperienced bought here a S&W Bodyguard Revolver.)

I have been doing a lot of reading and there are some great videos on You Tube addressing many of these issues. We are talking a very small gun with a lot of kick. I personally feel if not supported and held properly the physics involved in the whole slide, eject and feed just gets messed up.

Check out the videos on you tube, especially tag "limp wristing glock". A ton of good stuff really mirroring a lot of the negative of what is being discussed about the Solo. Not to say issues don't exist, but I really think a lot has to do with the physics of this pistol. It will also help understand why the heavier the grain of the bullet is important. It all makes sense. Hope this is helpful.

PS I also have a Ruger LCP. Never once an issue. Last week after shooting about 50 rounds through the Solo went to my LCP. My hand was slightly quivering from shooting the Solo. Four of 12 rounds put through the LCP had FTF. Never before did that happen until my wrist weakened. Just food for thought.
http://http://www.defensivecarry.com/forum/defensive-carry-guns/162905-limp-wristing.html
 

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You keep complaining about your gun, I'll bet I can find a dozen posts where you ragged about it. You sent it back to Kimber for service and since you got it back you won't take it out to the range to see if they fixed it or not. I suggested you take it to a gunsmith if you're not happy with Kimbers service but you don't want to do that, you said they won't work on it because it's a piece of crap. Someone on the forum offered to buy it from you but you say it's not for sale. You call it an expensive paper weight, I'm getting the feeling that deep down you don't want to know if it's fixed, you're getting too much pleasure out of moaning and groaning about it. Take it out and test fire it, if it's working properly great, it was a rough road but you finally have a working pistol. If it's still malfunctioning then you have a legitimate bitch, but if you don't want to do that then put it away and quit complaining about it.
+1 I agree. Your quips and references to "paperweight" grow old. If Kimber ran 3 mags through it without fail, then it raises the suspicion that the problem may lie with the operator. I bet 80% or more of knowledgeable and experienced gun owners on this forum would love to get their hands on your pistol to see if they could replicate your fte problems.
 

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I did take it out, ran a box (50) of American Eagle 147 through it! It still a Jam O Matic. Had a range officer try it and it Jamed on him also!! Yes I piss and moan on it to let the newbee's know that the problems are still there!
 

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I love mine, No problems at all!
Thanks to those that said what needed to be said.....
 

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Chuck43

Yes Chuck I keep complaining about my gun ( Kimber Solo CDP LG ). Yes there are at least a dozen posts. If you look to other sites you will find a lot more. I only post my comments on threads started by someone else that have asked for opinions of owners of Solo's. I also see that I am not alone as far as owning a Kimber problem. I have had experts ( gunsmiths) fire the gun and experience problems, and was told to send it back to Kimber. I have offered to pay and have them look at it, and gotten refusals. These encounters have taken place before and after it was returned from Kimber. Yes I and several others have fired the gun since returning, and it's still failing to eject. You claim there was an offer to buy, wrong! It was an offer to trade and a poor offer at that, as I pointed out. The offer to refresh your memory, was to trade for a gun that retails for half the cost of the Solo, and a model that I did not want, and to incur more costs for shipping and FFL transfers. Then what am I to do with the three holsters, and close to a dozen Magazines. Yes I have a legitimate bitch and I will keep posting when asked by others! Yes I will most likely sell it as a package down the road, if I can not get satisfaction from Kimber. But I will not sell it and loose half of my investment. It will remain an expensive paperweight!
 

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Easy Sbubrick, the OP (Dan983) only asked "What should I expect from Kimber's customer support?" he didn't ask if anyone else was having problems.

For what it's worth six other members liked my post and I got another 9 PMs thanking me for what I said.
 

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I guess that I feel guilty telling people our story about our Solo . After all we sold it to first person who offered to buy it,even taking a $150 loss. I guess we were just worn out worrying if the problems would come back. No more comments from me on the Solo..
 

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Discussion Starter · #18 ·
You may try locking the slide back and loading the mag until full and then leaving in the safe for a couple of days. If that doesn't do the trick with break-in, send it back to Kimber. When was it manufactured?
How do determine the date of manufacture? Check the serial # with Kimber?

Thank you
 

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Just call customer service they can tell you.

Customer Service

Toll-Free: (888) 243-4522

Hours: M-F, 9 a.m.-7 p.m. Eastern
 

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Easy Sbubrick, the OP (Dan983) only asked "What should I expect from Kimber's customer support?" he didn't ask if anyone else was having problems.

For what it's worth six other members liked my post and I got another 9 PMs thanking me for what I said.
First of all, I am a retired Police Officer and have carried a Kimber Ultra .45 off duty for many years.
Dan983 asked what he should expect from Kimber customer support. My experience with customer support and the Solo has been quite frustrating. My Solo would jam every magazine and "peened" the slide locking lug area so bad that peened metal was hitting the barrel and would not go into battery. I knocked the peened/jutted metal away so I could get re assembled. Kimber had me send it in stating they had never heard of any "peening" of the slide locking lug area. After receiving the Solo, they said I had altered the slide AND barrel and would be $350.00 for new slide and barrel. Refused to let me speak to gunsmith that made the determination. Went up and down the supervision line with no favorable results. Long story short, finally agreed to pay the $350.00 to get my Solo back as I did knock off the peened area so I could re assemble the weapon. Technically I had "altered the slide" but not the barrel. Received Solo back with gouges and finish wear on frame. Called back, same old song and dance accusing me of the damage. Finally one person stated they take careful notes/photos of incoming weapons to dispute these type claims. I told them to check notes. They contacted me later, oops, they said, the gouges and finish wear were NOT present when I sent it in. Sent it back to them and they refinished the frame (re painted it) however, the gouges were still there but painted over. I believe the main problem is that customer service is in Montana or somewhere and repair/mfg is in New York so customer service has no "hands on" to the problems. Kimber Customer service is just a call center in my opinion (but at least in United States), (assumed).
 
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